Contact MyCasa

Questions, feedback or something not working?

Send a message without leaving the site. Every submission is stored securely before we notify the team, so it will not disappear if email delivery has a temporary problem.

Product questionsAsk what is included before creating an account or buying a pass.

Feedback and bugsTell us what would make your Portugal buying journey clearer.

Billing and privacyGet help with a purchase, refund or data-rights request.

We aim to reply within two working days. Do not include passport numbers, bank details or other sensitive documents in this form.